Getting Started

• Getting started
• Touring the Outlook interface
• Exploring the Ribbon
• Exploring the Navigation and Status bars

Adding and Connecting Accounts

• An overview of adding accounts
• Adding an IMAP, Exchange, or POP account automatically
• Adding an IMAP, Exchange, or POP account manually
• Adding a Facebook and LinkedIn account using Social Connector
• Adding an RSS feed
• Connecting to an iCloud account
• Connecting with OneDrive

Reading Mail

• Reading mail
• Customizing the inbox
• Saving attachments from a message
• Searching mail
• Flagging message as junk mail
• Finding message quickly

Organizing Mail

• Using conditional formatting to change font and color
• Creating follow-up flags and color categories
• Organizing mail into folders
• Using Quick Steps to process messages
• Using mail rules to process messages
• Cleaning up your mailbox

Creating and Sending Mail

• Creating a new message
• Replying to and forwarding a message
• Formatting a message
• Creating voting buttons in a message
• Adding signatures
• Sending an out-of-office or autoreply email
• Exploring delivery options
• Creating personal stationery
• Exploring other mail settings

Creating and Working with Contacts

• Introducing the Address Book
• Creating a new contact
• Creating a new contact group
• Assigning a category to a contact
• Searching for contacts quickly
• Moving any copying contacts into folders
• Sharing contact data with others
• Getting driving directions to a contact’s address

Working with the Calendar

• Introducing the calendar
• Creating an appointment and a reminder
• Creating a meeting
• Chairing a meeting
• Responding to a meeting invitation
• Opening other calendars
• Printing, emailing, and sharing the calendar
• Setting calendar preferences

Creating Tasks and Notes

• Introducing tasks
• Creating and assigning tasks
• Creating notes

Working with Outlook Data

• Exporting PST and OST data files
• Reusing text by creating Quick Parts
• Inserting pictures, charts, and screenshots into messages/calendar entries
• Setting language preferences
• Setting advanced general Outlook options