Cisco CCNP Collaboration: CAPPS

 

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Cisco CCNP Collaboration: CAPPS

The Cisco CCNP Collaboration: CAPPS online training course will prepare students to develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks.

This online training course will help students prepare for the CCNP Collaboration Certification.

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In some cases if you are working to attain your CCNP Voice certification you are able to apply completed CCNP Voice exams towards a CCNP Collaboration certification, but not all exams within the CCNP Voice track will be accepted. For complete information on the status of CCNP Voice exams within the CCNP Collaboration certification, visit the CCNP Collaboration Exam Migration Tool.

Exam Number: 300-085 CAPPS

Instructor:

Ralph Smith,
CCNA, CCNP Collaboration

Course Information

Skills Learned

Students will learn:

  • Voice messaging deployment
  • Cisco Unified Presence features
  • Troubleshooting mechanisms
  • Cisco Unified IM and Presence
  • Cisco Jabber integration option with Cisco Unified Communications Manager

Who Should Attend This Course

  • Network administrators and network engineers
  • CCNP Collaboration candidates
  • Systems engineers

Prerequisites

  • Implement Cisco Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Course Outline

Module 1: Cisco Unity Connection

  • Lesson 1: Designing and Deploying Cisco Unity Connection
  • Lesson 2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Lesson 3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
  • Lesson 4: Configuring the Cisco Unity Connection System
  • Lesson 5: Implementing Cisco Unity Connection Dial Plan and Call Management
  • Lesson 6: Configuring Unified Messaging
  • Lesson 7: Troubleshooting Cisco Unity Connection
  • Lesson 8: Deploying Voice Mail Redundancy in Branch Offices

Module 2: Cisco Unity Express

  • Lesson 1: Designing and Deploying Cisco Unity Express
  • Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Lesson 3: Configuring Cisco Unity Express User Accounts and Features
  • Lesson 4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Lesson 5: Troubleshooting Cisco Unity Express

Module 3: Cisco Unified IM and Presence Implementation

  • Lesson 1: Designing and Deploying Cisco Unified IM and Presence
  • Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
  • Lesson 3: Integrating Cisco Unified Communications IM and Presence
  • Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Lesson 5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Lesson 6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

Module 4: Video Provisioning and Integration in a Unified Communications Deployment

  • Lesson 1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Lesson 2: Describing Video Infrastructure
  • Lesson 3: Describing Cisco TMS

Hands-On Labs

Lab 1: Cisco TelePresence Management Suite (TMS)
Lab 2: Configuring Cisco Unity Connection
Lab 3: Configuring Cisco Unity Express
Lab 4: Configuring Cisco IM & Presence Server
Lab 5: Configuring Cisco Jabber Clients

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