Welcome to the Account Relationship Levels video lesson meant to teach learners the four levels an account relationship can be categorized by. This video lesson is the second of six in the Account Management: Establishing Lasting Partnerships video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will come to understand the importance of deepening the relationship with each account in order to transition from the earlier stages to the partnering stage. Viewers will also have the chance ponder key questions about how well they are doing in becoming a vendor partner.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Understand Different Account Relationship Levels
Assess the Needs of Each Account Type
Develop Strategies for Managing Key Accounts
Enhance Communication Skills with Clients
Create Action Plans for Account Development
Account Managers, Sales Professionals, Customer Relationship Managers, Business Development Executives
Completion of Account Management (Part 1 of 6): Introduction to Account Management
01. Overview of Account Relationship Levels
02. Identifying Account Types and Their Characteristics
03. Strategies for Effective Account Management
04. Tools for Monitoring and Evaluating Account Relationships
05. Best Practices for Building Strong Client Relationships
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand Different Account Relationship Levels
Assess the Needs of Each Account Type
Develop Strategies for Managing Key Accounts
Enhance Communication Skills with Clients
Create Action Plans for Account Development
WHO SHOULD ATTEND
Account Managers, Sales Professionals, Customer Relationship Managers, Business Development Executives
PREREQUISITES
Completion of Account Management (Part 1 of 6): Introduction to Account Management
COURSE OUTLINE
01. Overview of Account Relationship Levels
02. Identifying Account Types and Their Characteristics
03. Strategies for Effective Account Management
04. Tools for Monitoring and Evaluating Account Relationships
05. Best Practices for Building Strong Client Relationships
