Welcome to the Providing a Total Account Solution video lesson meant to provide high-level tips for achieving success with accounts. This video lesson is the last of six in the Account Management: Establishing Lasting Partnerships video course, which teaches learners how to cultivate loyal relationships with accounts. In this lesson, learners will gain insight from three lessons that must be heeded for an organization to build and sustain partnerships with major accounts.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Develop Comprehensive Account Strategies
Enhance Customer Relationships Through Effective Communication
Identify Opportunities for Upselling and Cross-Selling
Implement Solutions Tailored to Client Needs
Measure and Analyze Account Performance Metrics
Account Managers, Sales Professionals, Customer Success Managers, Business Development Representatives
Completion of Account Management Parts 1-5
01. Understanding Total Account Solutions
02. Strategies for Customer Engagement
03. Techniques for Effective Problem Solving
04. Metrics for Evaluating Account Success
05. Best Practices for Long-Term Account Management
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Develop Comprehensive Account Strategies
Enhance Customer Relationships Through Effective Communication
Identify Opportunities for Upselling and Cross-Selling
Implement Solutions Tailored to Client Needs
Measure and Analyze Account Performance Metrics
WHO SHOULD ATTEND
Account Managers, Sales Professionals, Customer Success Managers, Business Development Representatives
PREREQUISITES
Completion of Account Management Parts 1-5
COURSE OUTLINE
01. Understanding Total Account Solutions
02. Strategies for Customer Engagement
03. Techniques for Effective Problem Solving
04. Metrics for Evaluating Account Success
05. Best Practices for Long-Term Account Management
