Welcome to the “Being the Bearer of Bad News” video lesson intended to help you break bad news to any audience. The viewer will learn the steps to take to effectively deliver the bad news and tips to make sure your conversation goes as smoothly as possible. No one wants to be the one to break unfortunate news, but after watching this lesson, the learner should feel confident they’ll be able to handle any tough conversation.
Overview
COURSE DIFFICULTY
COURSE DURATION
8m
Skills Learned
After completing this online training course, students will be able to:
Deliver Difficult Messages with Confidence
Utilize Effective Communication Strategies
Manage Emotional Reactions in High-Stress Situations
Build Trust and Maintain Relationships after Sharing Bad News
Managers, Team Leaders, Human Resources Professionals, Communication Specialists
None
01. Understanding the Impact of Bad News
02. Techniques for Effective Communication
03. Strategies for Emotional Management
04. Best Practices for Follow-Up and Support
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Deliver Difficult Messages with Confidence
Utilize Effective Communication Strategies
Manage Emotional Reactions in High-Stress Situations
Build Trust and Maintain Relationships after Sharing Bad News
WHO SHOULD ATTEND
Managers, Team Leaders, Human Resources Professionals, Communication Specialists
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Impact of Bad News
02. Techniques for Effective Communication
03. Strategies for Emotional Management
04. Best Practices for Follow-Up and Support
