Welcome to “Breaking the News: ‘You Didn’t Get the Job,’” a video lesson meant to guide learners in gently informing an external candidate that they’re no longer being considered for the position they applied for. In this lesson, viewers will learn when it’s acceptable to send a rejection email versus when they need to break the news over the phone. Learners will also consider a recommended flow for the discussion and examine some tips for letting the applicant down easy. Finally, learners will view a scenario illustrating how to put the information from the lesson into action.
Overview
COURSE DIFFICULTY
COURSE DURATION
8m
Skills Learned
After completing this online training course, students will be able to:
Communicate job rejection with empathy and professionalism
Provide constructive feedback to candidates
Understand the emotional impact of job rejection on candidates
Develop strategies for delivering difficult news effectively
Enhance their skills in managing difficult conversations
Job Seekers, HR Professionals, Career Coaches, Managers, Team Leaders
None
01. Understanding the Importance of Effective Communication
02. Strategies for Delivering Bad News
03. Techniques for Providing Constructive Feedback
04. Managing Emotions During Tough Conversations
05. Best Practices for Follow-Up Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Communicate job rejection with empathy and professionalism
Provide constructive feedback to candidates
Understand the emotional impact of job rejection on candidates
Develop strategies for delivering difficult news effectively
Enhance their skills in managing difficult conversations
WHO SHOULD ATTEND
Job Seekers, HR Professionals, Career Coaches, Managers, Team Leaders
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Importance of Effective Communication
02. Strategies for Delivering Bad News
03. Techniques for Providing Constructive Feedback
04. Managing Emotions During Tough Conversations
05. Best Practices for Follow-Up Communication
