Welcome to “Breaking the News: ‘You Didn’t Get the Promotion,’” a video lesson intended to help learners let internal applicants know that they didn’t receive the position they applied for. During this lesson, viewers will learn key tips for conducting this conversation as diplomatically and compassionately as possible to avoid burning bridges with the employee. Then, this lesson provides an illustrative scenario to help learners understand how to apply these tips effectively.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Deliver Difficult News with Confidence
Manage Reactions and Emotions Effectively
Develop Strategies for Constructive Feedback
Foster a Positive Work Environment Post-Announcement
Managers, Team Leaders, HR Professionals, Employees Seeking Career Advancement
None
01. Understanding the Importance of Communication
02. Techniques for Delivering Bad News
03. Handling Employee Reactions
04. Creating a Supportive Follow-Up Plan
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Deliver Difficult News with Confidence
Manage Reactions and Emotions Effectively
Develop Strategies for Constructive Feedback
Foster a Positive Work Environment Post-Announcement
WHO SHOULD ATTEND
Managers, Team Leaders, HR Professionals, Employees Seeking Career Advancement
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Importance of Communication
02. Techniques for Delivering Bad News
03. Handling Employee Reactions
04. Creating a Supportive Follow-Up Plan