Welcome to the topic of continuous quality improvement (CQI)! This video course, Business Process Reengineering (BPR): Implementing Radical Change, provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, Business Process Reengineering (BPR): The 3 C’s, is the second of six. During this lesson, viewers will learn about the 3 C’s: customers, competition, and change. Through this, learners will come to understand why BPR is important and what BPR is truly all about.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Analyze the Core Components of Business Processes
Identify Opportunities for Improvement Using the 3 C's
Develop Strategies for Effective Process Reengineering
Implement Changes to Enhance Business Efficiency
Evaluate the Impact of Process Changes on Organizational Performance
Business Analysts, Process Improvement Professionals, Project Managers, Operations Managers, Team Leaders
Completion of Business Process Reengineering (Part 1 of 6)
01. Introduction to the 3 C's
02. Understanding Customer Needs
03. Evaluating Current Processes
04. Designing Improved Processes
05. Implementing and Monitoring Changes
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Analyze the Core Components of Business Processes
Identify Opportunities for Improvement Using the 3 C's
Develop Strategies for Effective Process Reengineering
Implement Changes to Enhance Business Efficiency
Evaluate the Impact of Process Changes on Organizational Performance
WHO SHOULD ATTEND
Business Analysts, Process Improvement Professionals, Project Managers, Operations Managers, Team Leaders
PREREQUISITES
Completion of Business Process Reengineering (Part 1 of 6)
COURSE OUTLINE
01. Introduction to the 3 C's
02. Understanding Customer Needs
03. Evaluating Current Processes
04. Designing Improved Processes
05. Implementing and Monitoring Changes
