The Cisco CCNP Collaboration: CAPPS online training course will prepare students to develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks.
Overview
Skills Learned
After completing this online training course, students will be able to:
Voice messaging deployment
Cisco Unified Presence features
Troubleshooting mechanisms
Cisco Unified IM and Presence
Cisco Jabber integration option with Cisco Unified Communications Manager
- Network administrators and network engineers
- CCNP Collaboration candidates
- Systems engineers
- Implement Cisco Connection in a Cisco Unified Communications Manager deployment
- Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
- Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
- Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment
01. Module 1: Cisco Unity Connection
- Lesson 1: Designing and Deploying Cisco Unity Connection
- Lesson 2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Lesson 3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
- Lesson 4: Configuring the Cisco Unity Connection System
- Lesson 5: Implementing Cisco Unity Connection Dial Plan and Call Management
- Lesson 6: Configuring Unified Messaging
- Lesson 7: Troubleshooting Cisco Unity Connection
- Lesson 8: Deploying Voice Mail Redundancy in Branch Offices
02. Module 2: Cisco Unity Express
- Lesson 1: Designing and Deploying Cisco Unity Express
- Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Lesson 3: Configuring Cisco Unity Express User Accounts and Features
- Lesson 4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
- Lesson 5: Troubleshooting Cisco Unity Express
03. Module 3: Cisco Unified IM and Presence Implementation
- Lesson 1: Designing and Deploying Cisco Unified IM and Presence
- Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Lesson 3: Integrating Cisco Unified Communications IM and Presence
- Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Lesson 5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
- Lesson 6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
04. Module 4: Video Provisioning and Integration in a Unified Communications Deployment
- Lesson 1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
- Lesson 2: Describing Video Infrastructure
- Lesson 3: Describing Cisco TMS
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Voice messaging deployment
Cisco Unified Presence features
Troubleshooting mechanisms
Cisco Unified IM and Presence
Cisco Jabber integration option with Cisco Unified Communications Manager
WHO SHOULD ATTEND
- Network administrators and network engineers
- CCNP Collaboration candidates
- Systems engineers
PREREQUISITES
- Implement Cisco Connection in a Cisco Unified Communications Manager deployment
- Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
- Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
- Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment
COURSE OUTLINE
01. Module 1: Cisco Unity Connection
- Lesson 1: Designing and Deploying Cisco Unity Connection
- Lesson 2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Lesson 3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
- Lesson 4: Configuring the Cisco Unity Connection System
- Lesson 5: Implementing Cisco Unity Connection Dial Plan and Call Management
- Lesson 6: Configuring Unified Messaging
- Lesson 7: Troubleshooting Cisco Unity Connection
- Lesson 8: Deploying Voice Mail Redundancy in Branch Offices
02. Module 2: Cisco Unity Express
- Lesson 1: Designing and Deploying Cisco Unity Express
- Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Lesson 3: Configuring Cisco Unity Express User Accounts and Features
- Lesson 4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
- Lesson 5: Troubleshooting Cisco Unity Express
03. Module 3: Cisco Unified IM and Presence Implementation
- Lesson 1: Designing and Deploying Cisco Unified IM and Presence
- Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Lesson 3: Integrating Cisco Unified Communications IM and Presence
- Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Lesson 5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
- Lesson 6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
04. Module 4: Video Provisioning and Integration in a Unified Communications Deployment
- Lesson 1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
- Lesson 2: Describing Video Infrastructure
- Lesson 3: Describing Cisco TMS
