Welcome to the “Communication Toolkit: Communicating with Confidence” video lesson meant to help you speak to others confidently. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. From this lesson, you’ll learn strategies like validating your feelings and being assertive, which help you project confidence—even if you don’t necessarily feel confident.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify Strategies for Validating Feelings
Apply Assertive Communication Techniques
Enhance Persuasive Speaking Skills
Build Credibility in Professional Interactions
Project Confidence in Various Communication Scenarios
Employees, Employers, Team Leaders, Managers, Communication Professionals
None
01. Introduction to Communication Skills
02. Understanding Assertiveness
03. Techniques for Persuasive Speaking
04. Building Credibility and Trust
05. Practicing Confident Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Strategies for Validating Feelings
Apply Assertive Communication Techniques
Enhance Persuasive Speaking Skills
Build Credibility in Professional Interactions
Project Confidence in Various Communication Scenarios
WHO SHOULD ATTEND
Employees, Employers, Team Leaders, Managers, Communication Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Communication Skills
02. Understanding Assertiveness
03. Techniques for Persuasive Speaking
04. Building Credibility and Trust
05. Practicing Confident Communication
