Welcome to the “Communication Toolkit: Corresponding via Email” video lesson intended to guide learners in their email communications. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. In this lesson, learners will consider when email is the best medium to use—and when it isn’t. Plus, viewers will consider key concepts to keep top of mind as they construct their email messages.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify the best practices for effective email communication
Recognize when to use email as a communication medium
Construct clear and concise email messages
Understand key concepts to enhance email correspondence
Differentiate between formal and informal email styles
Employees, Employers, Communication Professionals, Team Leaders, Managers
None
01. Introduction to Email Communication
02. Key Components of Effective Emails
03. Common Mistakes in Email Correspondence
04. Best Practices for Email Etiquette
05. Evaluating Alternative Communication Methods
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the best practices for effective email communication
Recognize when to use email as a communication medium
Construct clear and concise email messages
Understand key concepts to enhance email correspondence
Differentiate between formal and informal email styles
WHO SHOULD ATTEND
Employees, Employers, Communication Professionals, Team Leaders, Managers
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Email Communication
02. Key Components of Effective Emails
03. Common Mistakes in Email Correspondence
04. Best Practices for Email Etiquette
05. Evaluating Alternative Communication Methods