Welcome to the “Communication Toolkit: Differences Among Generations” video lesson meant to describe how to productively communicate across generations at work. This video lesson is part of the “Communication Toolkit,” which instructs employees and employers on how to improve their communication skills. From traditionalists to Gen Zers, there are many different generations represented in workplaces today. This lesson provides an excellent starting point to help you understand each of them and how to connect with them effectively. Plus, you’ll learn about tips that you can apply to your conversations to help you communicate better with all your coworkers. (Keywords: traditionalists, baby boomers, Gen X, millennials, Gen Z)
Overview
COURSE DIFFICULTY
COURSE DURATION
9m
Skills Learned
After completing this online training course, students will be able to:
Understand the unique communication styles of different generations
Identify strategies for effective intergenerational communication
Apply practical tips to enhance workplace conversations
Employees, Managers, Team Leaders, HR Professionals
None
01. Overview of Generational Differences
02. Communication Styles Across Generations
03. Practical Tips for Effective Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the unique communication styles of different generations
Identify strategies for effective intergenerational communication
Apply practical tips to enhance workplace conversations
WHO SHOULD ATTEND
Employees, Managers, Team Leaders, HR Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Overview of Generational Differences
02. Communication Styles Across Generations
03. Practical Tips for Effective Communication