Welcome to the “Common Sources of Conflict” video lesson intended to describe potential contributing factors to conflict at work. This lesson is the first of three in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. In this lesson, the viewer will learn about a number of potential causes for conflict at work and why they occur. This lesson also introduces the idea that conflict can have both positive and negative outcomes, and it provides examples of each.
Overview
COURSE DIFFICULTY
COURSE DURATION
5m
Skills Learned
After completing this online training course, students will be able to:
Identify Common Sources of Conflict in the Workplace
Apply Effective Conflict Resolution Techniques
Enhance Communication Skills to Prevent Misunderstandings
Analyze Conflict Scenarios and Develop Strategies for Resolution
Managers, Team Leaders, HR Professionals, Employees in Collaborative Roles
None
01. Introduction to Conflict Management
02. Understanding Sources of Conflict
03. Techniques for Resolving Conflict
04. Communicating Effectively During Conflict
05. Case Studies and Real-World Applications
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Common Sources of Conflict in the Workplace
Apply Effective Conflict Resolution Techniques
Enhance Communication Skills to Prevent Misunderstandings
Analyze Conflict Scenarios and Develop Strategies for Resolution
WHO SHOULD ATTEND
Managers, Team Leaders, HR Professionals, Employees in Collaborative Roles
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Conflict Management
02. Understanding Sources of Conflict
03. Techniques for Resolving Conflict
04. Communicating Effectively During Conflict
05. Case Studies and Real-World Applications
