Welcome to the “Managing Conflict Productively” video lesson intended to show how conflict can be handled in a productive way for everyone. This is the final lesson in the “Conflict Management Crash Course” series, which explores what causes conflict, how people deal with it, and how it can be managed productively. In this lesson, viewers will learn to manage conflict productively by having the right mindset and following best practices. The viewers will also learn how to better deal with conflict situations.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify Different Types of Conflict
Apply Effective Conflict Resolution Techniques
Enhance Communication Skills to Manage Disputes
Foster a Collaborative Work Environment
Managers, Team Leaders, HR Professionals, Employees in Conflict Situations
None
01. Understanding Conflict Dynamics
02. Conflict Resolution Strategies
03. Communication Skills for Conflict Management
04. Building a Collaborative Culture
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Different Types of Conflict
Apply Effective Conflict Resolution Techniques
Enhance Communication Skills to Manage Disputes
Foster a Collaborative Work Environment
WHO SHOULD ATTEND
Managers, Team Leaders, HR Professionals, Employees in Conflict Situations
PREREQUISITES
None
COURSE OUTLINE
01. Understanding Conflict Dynamics
02. Conflict Resolution Strategies
03. Communication Skills for Conflict Management
04. Building a Collaborative Culture
