Welcome to our Advanced Supervisor series on Disagreements at Work. This series shows you how to handle disagreement in a professional fashion — BEFORE things get out of hand, and head into prolonged conflict or high-emotion anger. This is the third video in a series of four and is designed to show you that no matter what type of disagreement you are in, there are options on how to handle it. The series list is included as a reference to the suggested viewing order.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify Effective Strategies for Resolving Disagreements
Communicate Constructively During Conflicts
Foster a Collaborative Work Environment
Utilize Active Listening Techniques to Understand Different Perspectives
Team Leaders, Managers, Human Resource Professionals, Employees in Collaborative Roles
Disagreements at Work (Part 1 of 4): Understanding Conflict, Disagreements at Work (Part 2 of 4): Navigating Differences
01. Understanding the Nature of Disagreements
02. Techniques for Conflict Resolution
03. Building Effective Communication Skills
04. Creating a Positive Work Atmosphere
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Effective Strategies for Resolving Disagreements
Communicate Constructively During Conflicts
Foster a Collaborative Work Environment
Utilize Active Listening Techniques to Understand Different Perspectives
WHO SHOULD ATTEND
Team Leaders, Managers, Human Resource Professionals, Employees in Collaborative Roles
PREREQUISITES
Disagreements at Work (Part 1 of 4): Understanding Conflict, Disagreements at Work (Part 2 of 4): Navigating Differences
COURSE OUTLINE
01. Understanding the Nature of Disagreements
02. Techniques for Conflict Resolution
03. Building Effective Communication Skills
04. Creating a Positive Work Atmosphere
