Welcome to our Advanced Supervisor series on Disagreements at Work. This series shows you how to handle disagreement in a professional fashion — BEFORE things get out of hand, and head into prolonged conflict or high-emotion anger. This is the fourth video in a series of four and provides the different types of disagreements, their solutions and how to resolve them. The series list is included as a reference to the suggested viewing order.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify Effective Techniques for Resolving Disagreements
Apply Conflict Resolution Strategies in the Workplace
Foster a Collaborative Environment to Minimize Future Disagreements
Team Leaders, Managers, HR Professionals, Employees in Collaborative Roles
Completion of Disagreements at Work (Part 1 of 4), Disagreements at Work (Part 2 of 4), Disagreements at Work (Part 3 of 4)
01. Understanding the Nature of Disagreements
02. Techniques for Effective Communication
03. Strategies for Conflict Resolution
04. Building a Collaborative Work Environment
05. Implementing Solutions and Follow-up
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Effective Techniques for Resolving Disagreements
Apply Conflict Resolution Strategies in the Workplace
Foster a Collaborative Environment to Minimize Future Disagreements
WHO SHOULD ATTEND
Team Leaders, Managers, HR Professionals, Employees in Collaborative Roles
PREREQUISITES
Completion of Disagreements at Work (Part 1 of 4), Disagreements at Work (Part 2 of 4), Disagreements at Work (Part 3 of 4)
COURSE OUTLINE
01. Understanding the Nature of Disagreements
02. Techniques for Effective Communication
03. Strategies for Conflict Resolution
04. Building a Collaborative Work Environment
05. Implementing Solutions and Follow-up
