Welcome to the “Drop the Drama at Work” video lesson meant to show that workplace drama is dysfunctional and should be avoided. This lesson focuses on the root causes of workplace drama and how to avoid being pulled into it. Strategies include listening with empathy rather than sympathy, identifying drama-makers, confronting drama as a leader, and more. Ultimately, the viewer of this lesson will be better equipped to stay out of workplace drama.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify the Root Causes of Workplace Drama
Implement Strategies to Avoid Workplace Drama
Confront Drama-Makers Effectively
Listen with Empathy Rather Than Sympathy
Foster a Positive Work Environment
Team Leaders, Managers, HR Professionals, Employees Seeking Personal Development
None
01. Understanding Workplace Drama
02. Strategies for Avoiding Drama
03. Techniques for Empathetic Listening
04. Identifying and Confronting Drama-Makers
05. Creating a Positive Workplace Culture
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Root Causes of Workplace Drama
Implement Strategies to Avoid Workplace Drama
Confront Drama-Makers Effectively
Listen with Empathy Rather Than Sympathy
Foster a Positive Work Environment
WHO SHOULD ATTEND
Team Leaders, Managers, HR Professionals, Employees Seeking Personal Development
PREREQUISITES
None
COURSE OUTLINE
01. Understanding Workplace Drama
02. Strategies for Avoiding Drama
03. Techniques for Empathetic Listening
04. Identifying and Confronting Drama-Makers
05. Creating a Positive Workplace Culture
