Welcome to the “Email Essentials” video series intended to help learners leverage email effectively so they can achieve their communication goals at work. This course, which comprises 12 video lessons that can be viewed separately or in order, addresses email basics like address fields, the subject line, and email structure. In addition, it explains how to handle humor, emphasis, and potentially questionable content in email. This lesson also addresses topics such as responding to emails, proofreading email content, and keeping email secure, among others. To access your activity IDs, a View CECertificate button will display on the profile upon completion of thecourse. This program is valid for 1 PDC for Society for Human ResourceManagement (SHRM) and 0.75 PDU for the Project ManagementInstitute (PMI).
Overview
COURSE DIFFICULTY
COURSE DURATION
47m
Skills Learned
After completing this online training course, students will be able to:
Identify Key Components of Effective Email Communication
Utilize Best Practices for Email Structure and Formatting
Manage Humor and Emphasis in Email Correspondence
Respond Appropriately to Emails and Maintain Professionalism
Implement Strategies for Email Security and Proofreading
Professionals looking to improve their email communication skills, HR practitioners, Project managers, Administrative staff, Team leaders
None
01. Introduction to Email Basics
02. Understanding Address Fields and Subject Lines
03. Structuring Your Email Effectively
04. Handling Humor and Emphasis in Email
05. Responding to Emails and Maintaining Professionalism
06. Proofreading and Editing Email Content
07. Ensuring Email Security and Privacy
08. Conclusion and Best Practices for Effective Email Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Key Components of Effective Email Communication
Utilize Best Practices for Email Structure and Formatting
Manage Humor and Emphasis in Email Correspondence
Respond Appropriately to Emails and Maintain Professionalism
Implement Strategies for Email Security and Proofreading
WHO SHOULD ATTEND
Professionals looking to improve their email communication skills, HR practitioners, Project managers, Administrative staff, Team leaders
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Email Basics
02. Understanding Address Fields and Subject Lines
03. Structuring Your Email Effectively
04. Handling Humor and Emphasis in Email
05. Responding to Emails and Maintaining Professionalism
06. Proofreading and Editing Email Content
07. Ensuring Email Security and Privacy
08. Conclusion and Best Practices for Effective Email Communication
