Welcome to the “Message Content” video lesson meant to help learners create strong and effective email messages. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. Throughout this lesson, learners will examine the appropriate structure of an email. Viewers will also become familiar with additional tips for making email content as effective as possible.
Overview
COURSE DIFFICULTY
COURSE DURATION
5m
Skills Learned
After completing this online training course, students will be able to:
Craft Clear and Concise Email Messages
Utilize Appropriate Tone and Language in Emails
Organize Email Content for Maximum Impact
Identify Common Email Etiquette Mistakes
Implement Best Practices for Effective Email Communication
Business Professionals, Administrative Assistants, Marketing Teams, Customer Support Representatives, Anyone Seeking to Improve Email Communication Skills
None
01. Introduction to Email Communication
02. Structuring Email Messages
03. Tone and Language Considerations
04. Email Etiquette and Best Practices
05. Common Pitfalls in Email Writing
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Craft Clear and Concise Email Messages
Utilize Appropriate Tone and Language in Emails
Organize Email Content for Maximum Impact
Identify Common Email Etiquette Mistakes
Implement Best Practices for Effective Email Communication
WHO SHOULD ATTEND
Business Professionals, Administrative Assistants, Marketing Teams, Customer Support Representatives, Anyone Seeking to Improve Email Communication Skills
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Email Communication
02. Structuring Email Messages
03. Tone and Language Considerations
04. Email Etiquette and Best Practices
05. Common Pitfalls in Email Writing
