Welcome to the “Timely Responses” video lesson intended to emphasize the importance of responding to emails promptly. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. During this lesson, viewers will learn about the two styles of communication: synchronous and asynchronous. Learners will also receive tips for being timely with their replies.
Overview
COURSE DIFFICULTY
COURSE DURATION
4m
Skills Learned
After completing this online training course, students will be able to:
Understand the Importance of Timely Email Responses
Differentiate Between Synchronous and Asynchronous Communication
Apply Tips for Improving Email Response Times
Implement Strategies for Effective Email Management
Professionals, Team Leaders, Administrative Staff, Customer Service Representatives
None
01. Introduction to Email Communication
02. Understanding Response Styles
03. Tips for Timely Replies
04. Strategies for Effective Email Management
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the Importance of Timely Email Responses
Differentiate Between Synchronous and Asynchronous Communication
Apply Tips for Improving Email Response Times
Implement Strategies for Effective Email Management
WHO SHOULD ATTEND
Professionals, Team Leaders, Administrative Staff, Customer Service Representatives
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Email Communication
02. Understanding Response Styles
03. Tips for Timely Replies
04. Strategies for Effective Email Management