Welcome to the “To Send or Not to Send?” video lesson intended to help learners determine what kind of content is okay to send via email. This video lesson is part of the “Email Essentials” series, which explains how to leverage email effectively so learners can achieve their communication goals at work. In this lesson, viewers will reflect on guidelines for using email communication appropriately. In addition, learners will examine instances when you certainly shouldn’t rely on email to convey a message.
Overview
COURSE DIFFICULTY
COURSE DURATION
5m
Skills Learned
After completing this online training course, students will be able to:
Identify When Email Is the Appropriate Communication Method
Understand Email Etiquette and Best Practices
Craft Clear and Concise Email Messages
Recognize the Importance of Subject Lines and Formatting
Evaluate Alternatives to Email for Effective Communication
Business Professionals, Communication Specialists, Administrative Staff, Team Leaders
Basic Computer Skills, Familiarity with Email Platforms
01. Introduction to Email Communication
02. Understanding Email Etiquette
03. Crafting Effective Email Messages
04. Alternatives to Email Communication
05. Best Practices for Professional Email Usage
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify When Email Is the Appropriate Communication Method
Understand Email Etiquette and Best Practices
Craft Clear and Concise Email Messages
Recognize the Importance of Subject Lines and Formatting
Evaluate Alternatives to Email for Effective Communication
WHO SHOULD ATTEND
Business Professionals, Communication Specialists, Administrative Staff, Team Leaders
PREREQUISITES
Basic Computer Skills, Familiarity with Email Platforms
COURSE OUTLINE
01. Introduction to Email Communication
02. Understanding Email Etiquette
03. Crafting Effective Email Messages
04. Alternatives to Email Communication
05. Best Practices for Professional Email Usage
