Welcome to the “Personal and Professional Relationships” video lesson intended to give the learner insight into developing better relationships. The lesson begins by referencing six “ways to make people like you” from Dale Carnegie’s book, How to Win Friends and Influence People. Next, the lesson explores two elements that are vital to personal and professional relationships—trust and caring—before differentiating between what “caring” looks like personally and professionally. Finally, the viewer learns strategies on how to build professional relationships organizationally and interpersonally. This lesson is the third of four in the “Emotional Intelligence Crash Course” series, which outlines how to understand and apply emotional intelligence throughout the viewer’s life.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify key strategies to make meaningful connections with others
Understand the importance of trust and caring in relationships
Differentiate between personal and professional expressions of caring
Develop techniques to build strong professional relationships
Apply emotional intelligence principles to improve interactions with others
Professionals seeking to enhance their interpersonal skills, Team leaders, Human resources personnel, Individuals interested in personal development
None
01. Introduction to Emotional Intelligence
02. Building Rapport and Trust
03. Understanding Caring in Relationships
04. Strategies for Professional Relationship Building
05. Applying Emotional Intelligence in Daily Interactions
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify key strategies to make meaningful connections with others
Understand the importance of trust and caring in relationships
Differentiate between personal and professional expressions of caring
Develop techniques to build strong professional relationships
Apply emotional intelligence principles to improve interactions with others
WHO SHOULD ATTEND
Professionals seeking to enhance their interpersonal skills, Team leaders, Human resources personnel, Individuals interested in personal development
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Emotional Intelligence
02. Building Rapport and Trust
03. Understanding Caring in Relationships
04. Strategies for Professional Relationship Building
05. Applying Emotional Intelligence in Daily Interactions
