Welcome to the “Ethics Toolkit: Misuse of Customer Information” video lesson meant to highlight the importance of protecting sensitive customer data. This video lesson is part of the “Ethics Toolkit,” which encourages employees from top to bottom of the organization to behave in an ethical and upright manner at work. In this lesson, viewers will learn what constitutes personally identifiable information and consider some tips for maintaining customers’ privacy and preventing the sharing of customer information.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify What Constitutes Personally Identifiable Information
Understand the Importance of Protecting Sensitive Customer Data
Implement Best Practices for Maintaining Customer Privacy
Recognize the Consequences of Misusing Customer Information
Develop Strategies to Prevent the Sharing of Customer Information
Employees at all levels, Compliance Officers, Data Privacy Officers, Cybersecurity Professionals
None
01. Introduction to Ethics and Customer Information
02. Understanding Personally Identifiable Information (PII)
03. Best Practices for Data Protection and Privacy
04. Consequences of Data Breaches and Misuse
05. Strategies for Ethical Behavior in Data Handling
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify What Constitutes Personally Identifiable Information
Understand the Importance of Protecting Sensitive Customer Data
Implement Best Practices for Maintaining Customer Privacy
Recognize the Consequences of Misusing Customer Information
Develop Strategies to Prevent the Sharing of Customer Information
WHO SHOULD ATTEND
Employees at all levels, Compliance Officers, Data Privacy Officers, Cybersecurity Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Ethics and Customer Information
02. Understanding Personally Identifiable Information (PII)
03. Best Practices for Data Protection and Privacy
04. Consequences of Data Breaches and Misuse
05. Strategies for Ethical Behavior in Data Handling
