Welcome to the “Expert Insights: I Respectfully Disagree with Justin Jones-Fosu” course, which explores ways for everyone to amicably and directly handle the issues they face with others at home, in the workplace, and in the community. This course, comprising 12 lessons, is filled with personal stories, strategies, principles, and tips for navigating tricky moments of conflict. By the end of this experience, viewers will be able to take the knowledge from this course and approach day-to-day disagreements with comfort and civility. This program is valid for 2 PDC for Society for Human Resource Management (SHRM), 2 hour(s) of recertification credit through the HR Certification Institute (HRCI) and 2 PDU for the Project Management Institute (PMI).
Overview
COURSE DIFFICULTY
COURSE DURATION
1h 55m
Skills Learned
After completing this online training course, students will be able to:
Articulate the importance of respectful disagreement in professional settings
Analyze different perspectives to foster inclusive discussions
Apply strategies for effective communication in conflict situations
Enhance their ability to navigate challenging conversations with confidence
Professionals in leadership roles, Human resource practitioners, Organizational development specialists
None
01. Understanding Respectful Disagreement
02. The Role of Perspective in Conversations
03. Communication Strategies for Conflict Resolution
04. Practical Applications and Case Studies
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Articulate the importance of respectful disagreement in professional settings
Analyze different perspectives to foster inclusive discussions
Apply strategies for effective communication in conflict situations
Enhance their ability to navigate challenging conversations with confidence
WHO SHOULD ATTEND
Professionals in leadership roles, Human resource practitioners, Organizational development specialists
PREREQUISITES
None
COURSE OUTLINE
01. Understanding Respectful Disagreement
02. The Role of Perspective in Conversations
03. Communication Strategies for Conflict Resolution
04. Practical Applications and Case Studies
