Welcome to the Having Great Conversations video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, The Conversational Mindset, is the first of four. From it, the viewer will learn the importance of being genuinely interested in others and getting out of your comfort zone.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify Key Elements of a Conversational Mindset
Enhance Active Listening Skills
Build Rapport with Others
Navigate Difficult Conversations with Confidence
Apply Techniques for Engaging Dialogue
Professionals, Managers, Team Leaders, Anyone Looking to Improve Communication Skills
None
01. Understanding the Conversational Mindset
02. The Role of Active Listening
03. Techniques for Building Rapport
04. Strategies for Managing Difficult Conversations
05. Engaging in Meaningful Dialogue
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Key Elements of a Conversational Mindset
Enhance Active Listening Skills
Build Rapport with Others
Navigate Difficult Conversations with Confidence
Apply Techniques for Engaging Dialogue
WHO SHOULD ATTEND
Professionals, Managers, Team Leaders, Anyone Looking to Improve Communication Skills
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Conversational Mindset
02. The Role of Active Listening
03. Techniques for Building Rapport
04. Strategies for Managing Difficult Conversations
05. Engaging in Meaningful Dialogue
