Welcome to the Having Great Conversations video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. This video lesson, Mastering Small Talk, is the second in a series of four. It describes the process for handling small talk, beginning with being approachable and ending with a discussion of next steps.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Initiate and maintain engaging small talk
Recognize and adapt to social cues in conversations
Build rapport with others through effective communication
Navigate awkward silences and transitions smoothly
Enhance their networking skills through meaningful dialogue
Professionals, Sales Representatives, Customer Service Agents, Anyone Looking to Improve Conversational Skills
Completion of Having Great Conversations (Part 1 of 4)
01. Understanding the Importance of Small Talk
02. Techniques for Effective Small Talk
03. Strategies for Building Connections
04. Practicing Small Talk in Various Contexts
05. Overcoming Barriers to Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Initiate and maintain engaging small talk
Recognize and adapt to social cues in conversations
Build rapport with others through effective communication
Navigate awkward silences and transitions smoothly
Enhance their networking skills through meaningful dialogue
WHO SHOULD ATTEND
Professionals, Sales Representatives, Customer Service Agents, Anyone Looking to Improve Conversational Skills
PREREQUISITES
Completion of Having Great Conversations (Part 1 of 4)
COURSE OUTLINE
01. Understanding the Importance of Small Talk
02. Techniques for Effective Small Talk
03. Strategies for Building Connections
04. Practicing Small Talk in Various Contexts
05. Overcoming Barriers to Communication
