Welcome to the How to Be Liked and Respected video course meant to teach individuals how to cultivate a positive reputation and develop positive relationships at work. This video lesson, The Lost Art of Asking Questions, is the second of six. From this video lesson, viewers will learn what it takes to get to know other people — asking questions. Learners will also come to understand the value of not only listening, but actually using what they hear. Finally, viewers will become familiar with the flow of a meaningful conversation that has the potential to spark a relationship.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Enhance their ability to ask impactful questions
Build stronger relationships through effective communication
Recognize the importance of active listening
Improve their persuasive skills in conversations
Foster an environment of trust and respect
Professionals in communication, Team leaders, Sales representatives, Customer service agents, Managers
None
01. Introduction to the Art of Asking Questions
02. Techniques for Effective Communication
03. The Role of Active Listening
04. Building Rapport Through Inquiry
05. Practical Applications and Scenarios
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Enhance their ability to ask impactful questions
Build stronger relationships through effective communication
Recognize the importance of active listening
Improve their persuasive skills in conversations
Foster an environment of trust and respect
WHO SHOULD ATTEND
Professionals in communication, Team leaders, Sales representatives, Customer service agents, Managers
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to the Art of Asking Questions
02. Techniques for Effective Communication
03. The Role of Active Listening
04. Building Rapport Through Inquiry
05. Practical Applications and Scenarios
