Welcome to the How To series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, How to Find Common Ground, uses dialogue to convey the most effective strategies for getting beyond differences and reaching common ground with coworkers. After viewing the video lesson, learners will know that the best way to seek out commonality is to truly listen, ask open-ended questions, communicate with empathy, and find points of agreement, even when there are differences in opinion.
Overview
COURSE DIFFICULTY
COURSE DURATION
3m
Skills Learned
After completing this online training course, students will be able to:
Identify Techniques for Effective Communication
Develop Strategies for Conflict Resolution
Foster Collaborative Relationships
Recognize Diverse Perspectives
Build Consensus Among Stakeholders
Professionals, Team Leaders, Project Managers, Human Resource Personnel, Mediators
None
01. Introduction to Finding Common Ground
02. Understanding Different Perspectives
03. Communication Strategies
04. Conflict Resolution Techniques
05. Building Consensus and Collaboration
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Techniques for Effective Communication
Develop Strategies for Conflict Resolution
Foster Collaborative Relationships
Recognize Diverse Perspectives
Build Consensus Among Stakeholders
WHO SHOULD ATTEND
Professionals, Team Leaders, Project Managers, Human Resource Personnel, Mediators
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Finding Common Ground
02. Understanding Different Perspectives
03. Communication Strategies
04. Conflict Resolution Techniques
05. Building Consensus and Collaboration
