Welcome to “How to Handle Being Interrupted,” a video lesson that will help you respond professionally the next time someone interrupts you at work. When people are interrupted, they often feel disempowered and frustrated. This lesson will give you the tools to quickly regain control over the conversation—and prevent interruptions from happening again in the future—with tact and poise.
Overview
COURSE DIFFICULTY
COURSE DURATION
8m
Skills Learned
After completing this online training course, students will be able to:
Identify effective strategies to respond to interruptions
Demonstrate techniques to regain control during conversations
Implement methods to prevent future interruptions
Communicate assertively and confidently in professional settings
Professionals, Team Leaders, Managers, Customer Service Representatives
None
01. Understanding the Impact of Interruptions
02. Techniques for Responding to Interruptions
03. Strategies for Preventing Interruptions
04. Practicing Assertive Communication
05. Role-Playing Scenarios for Real-Life Application
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify effective strategies to respond to interruptions
Demonstrate techniques to regain control during conversations
Implement methods to prevent future interruptions
Communicate assertively and confidently in professional settings
WHO SHOULD ATTEND
Professionals, Team Leaders, Managers, Customer Service Representatives
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Impact of Interruptions
02. Techniques for Responding to Interruptions
03. Strategies for Preventing Interruptions
04. Practicing Assertive Communication
05. Role-Playing Scenarios for Real-Life Application
