Welcome to the How To series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, How to IM at Work, describes best practices for instant messaging in the workplace. Even though instant message is a less formal medium of communication than email, you need to make sure that you are respecting people’s time, writing in a readable format, and covering one topic at a time. After watching this lesson, the viewer will be able to use IM professionally and appropriately.
Overview
COURSE DIFFICULTY
COURSE DURATION
5m
Skills Learned
After completing this online training course, students will be able to:
Understand the Etiquette of Instant Messaging
Utilize Instant Messaging Tools Effectively
Enhance Communication Skills in a Digital Environment
Manage Work Relationships Through Instant Messaging
Professionals, Team Members, Managers, Remote Workers
None
01. Introduction to Instant Messaging
02. Best Practices for Professional Communication
03. Tools and Platforms for Instant Messaging
04. Strategies for Effective Collaboration
05. Handling Difficult Conversations Online
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the Etiquette of Instant Messaging
Utilize Instant Messaging Tools Effectively
Enhance Communication Skills in a Digital Environment
Manage Work Relationships Through Instant Messaging
WHO SHOULD ATTEND
Professionals, Team Members, Managers, Remote Workers
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Instant Messaging
02. Best Practices for Professional Communication
03. Tools and Platforms for Instant Messaging
04. Strategies for Effective Collaboration
05. Handling Difficult Conversations Online
