Welcome to the How To series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, How to Tell Someone No, uses several short conversations to highlight the most effective ways to decline an invitation or work assignment. Viewers will learn that avoiding the request or making excuses get them nowhere. However, giving a straight no, providing an honest reason, suggesting an alternative, and/or putting off the request until a better time will bring about great results.
Overview
COURSE DIFFICULTY
COURSE DURATION
3m
Skills Learned
After completing this online training course, students will be able to:
Communicate boundaries effectively
Handle difficult conversations with confidence
Recognize the importance of saying no for personal well-being
Utilize strategies to assertively decline requests
Build stronger relationships through honest communication
Professionals at all levels, Managers, Team Leaders, Individuals seeking to improve communication skills
None
01. Understanding the Importance of Saying No
02. Techniques for Effective Communication
03. Strategies for Handling Pushback
04. Role-Playing Scenarios
05. Building Confidence in Declining Requests
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Communicate boundaries effectively
Handle difficult conversations with confidence
Recognize the importance of saying no for personal well-being
Utilize strategies to assertively decline requests
Build stronger relationships through honest communication
WHO SHOULD ATTEND
Professionals at all levels, Managers, Team Leaders, Individuals seeking to improve communication skills
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Importance of Saying No
02. Techniques for Effective Communication
03. Strategies for Handling Pushback
04. Role-Playing Scenarios
05. Building Confidence in Declining Requests
