Welcome to the How To series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, How to Tell Someone You Forgot Their Name, uses dialogue to illustrate the most tactful way to deal with one of those workday nightmares: forgetting someone’s name. By the end of the lesson, learners will understand that they shouldn’t avoid it or fake it when they forget someone’s name. Instead, they should start a conversation, ask questions, and check for a nametag or — if there is no nametag — show that they remember the person, admit they forgot the name, and get the conversation moving again.
Overview
COURSE DIFFICULTY
COURSE DURATION
3m
Skills Learned
After completing this online training course, students will be able to:
Effectively Communicate When You Forget Someone's Name
Utilize Techniques to Remember Names in Future Encounters
Build Confidence in Social Interactions
Foster Positive Relationships Through Effective Communication
Professionals in Networking, Customer Service Representatives, Sales Executives, Anyone Interested in Improving Social Skills
None
01. Understanding the Importance of Names
02. Strategies for Remembering Names
03. Techniques for Addressing Name Forgetfulness
04. Role-Playing Scenarios for Practice
05. Building Lasting Connections Through Communication
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Effectively Communicate When You Forget Someone's Name
Utilize Techniques to Remember Names in Future Encounters
Build Confidence in Social Interactions
Foster Positive Relationships Through Effective Communication
WHO SHOULD ATTEND
Professionals in Networking, Customer Service Representatives, Sales Executives, Anyone Interested in Improving Social Skills
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Importance of Names
02. Strategies for Remembering Names
03. Techniques for Addressing Name Forgetfulness
04. Role-Playing Scenarios for Practice
05. Building Lasting Connections Through Communication