Welcome to the “Identifying the Causes of Conflicts” video lesson intended to address the factors that can bring about conflict at work. This video lesson is the second of seven in the “Developing Conflict Resolution Skills” video course, which helps learners productively navigate and resolve conflict situations. During this lesson, learners will examine nine common causes of workplace conflict and consider the fact that conflict can have both positive and negative outcomes depending on how it’s handled.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify the Various Types of Conflicts
Analyze the Underlying Causes of Conflicts
Apply Effective Conflict Resolution Strategies
Develop Skills for Facilitation and Mediation
Enhance Communication Techniques to Prevent Conflicts
Managers, Team Leaders, HR Professionals, Conflict Resolution Practitioners
None
01. Introduction to Conflict Types
02. Understanding Root Causes of Conflicts
03. Conflict Resolution Techniques
04. Communication Skills for Conflict Management
05. Case Studies and Practical Applications
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Various Types of Conflicts
Analyze the Underlying Causes of Conflicts
Apply Effective Conflict Resolution Strategies
Develop Skills for Facilitation and Mediation
Enhance Communication Techniques to Prevent Conflicts
WHO SHOULD ATTEND
Managers, Team Leaders, HR Professionals, Conflict Resolution Practitioners
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Conflict Types
02. Understanding Root Causes of Conflicts
03. Conflict Resolution Techniques
04. Communication Skills for Conflict Management
05. Case Studies and Practical Applications
