Welcome to the “Increasing Your Emotional Quotient (EQ)” course intended to give learners tools to increase their emotional intelligence. This course, comprising six lessons, goes into what an EQ is and where the concept came from, as well as the five areas you need to improve in to increase your overall emotional intelligence. After viewing this course, learners will have specific steps to follow in order to strengthen their self-awareness, self-management, motivation, empathy, and social skills. To access your activity IDs, a View CE Certificate button will display on the profile upon completion of the course. This program is valid for .5 hour of recertification credit through the HR Certification Institute (HRCI) and .5 PDU for the Project Management Institute (PMI).
Overview
COURSE DIFFICULTY
COURSE DURATION
33m
Skills Learned
After completing this online training course, students will be able to:
Define Emotional Intelligence and Its Importance
Identify Key Areas for Improvement in Emotional Intelligence
Develop Strategies for Enhancing Self-Awareness and Self-Management
Foster Empathy and Improve Social Skills
Implement Techniques for Motivation and Personal Growth
Professionals seeking to enhance their emotional intelligence, Managers and team leaders, HR professionals, Individuals in customer service roles
None
01. Introduction to Emotional Intelligence
02. Historical Background of EQ
03. Key Components of Emotional Intelligence
04. Techniques for Self-Awareness and Self-Management
05. Understanding Empathy and Social Skills
06. Strategies for Continuous Improvement in EQ
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Define Emotional Intelligence and Its Importance
Identify Key Areas for Improvement in Emotional Intelligence
Develop Strategies for Enhancing Self-Awareness and Self-Management
Foster Empathy and Improve Social Skills
Implement Techniques for Motivation and Personal Growth
WHO SHOULD ATTEND
Professionals seeking to enhance their emotional intelligence, Managers and team leaders, HR professionals, Individuals in customer service roles
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Emotional Intelligence
02. Historical Background of EQ
03. Key Components of Emotional Intelligence
04. Techniques for Self-Awareness and Self-Management
05. Understanding Empathy and Social Skills
06. Strategies for Continuous Improvement in EQ
