Manager Readiness for Microsoft 365 Copilot

Overview

This course equips managers and organizational leaders with the knowledge and strategies needed to successfully adopt and champion Microsoft 365 Copilot within their teams. Rather than focusing on technical how-to skills, this course takes a leadership perspective—helping you understand the business value of Copilot, set realistic expectations about both its strengths and limitations, and navigate the governance considerations that should guide your organization’s approach.

You’ll explore real-world use cases, assess organizational readiness, and develop a playbook for leading your teams through AI adoption. The course concludes with practical guidance on implementation, measuring success, and answering the questions your team is most likely to ask.

COURSE INSTRUCTOR

Nathan Rose, Microsoft

COURSE DIFFICULTY

Beginner

COURSE DURATION

Skills Learned

After completing this online training course, students will be able to:

Articulate what Microsoft 365 Copilot is, its core capabilities, and where it provides the greatest value
Set appropriate expectations around Copilot's strengths (such as speed, synthesis, and creative support) as well as its limitations (including hallucination risks and data dependencies)
Apply organizational policies, data protections, and responsible use guidelines to AI adoption decisions
Identify practical use cases for Copilot across Microsoft 365 applications
Coach your teams on when and how to use Copilot effectively
Lead conversations about AI adoption, workflow changes, and team readiness
Measure and communicate the impact of Copilot adoption to stakeholders

IT Manager
Security Manager
Server Administrator
Help Desk Manager
CSO
CISO
CTO

None

01. Copilot from a Manager’s Perspective

Welcome and What You’ll Learn
What M365 Actually is

02. Business Case for Copilot Adoption

Business Value for Leaders
Responsible AI and Governance

03. Use Cases, Adoption and Readiness

Copilot Use Cases Every Manager Should Know
Organizational Readiness
Manager Playbook: Leading Teams Through AI Adoption
Metrics & Measurements for Execs

04. Implementing the Use of Copilot in the Organization as a Manager

Roadmap, Licensing and Next Steps
Executive Summary and Call to Action
Manager FAQ on Copilot Adoption

SKILLS LEARNED

Skills Learned

After completing this online training course, students will be able to:

Articulate what Microsoft 365 Copilot is, its core capabilities, and where it provides the greatest value
Set appropriate expectations around Copilot's strengths (such as speed, synthesis, and creative support) as well as its limitations (including hallucination risks and data dependencies)
Apply organizational policies, data protections, and responsible use guidelines to AI adoption decisions
Identify practical use cases for Copilot across Microsoft 365 applications
Coach your teams on when and how to use Copilot effectively
Lead conversations about AI adoption, workflow changes, and team readiness
Measure and communicate the impact of Copilot adoption to stakeholders

WHO SHOULD ATTEND

IT Manager
Security Manager
Server Administrator
Help Desk Manager
CSO
CISO
CTO

PREREQUISITES

None

COURSE OUTLINE

01. Copilot from a Manager’s Perspective

Welcome and What You’ll Learn
What M365 Actually is

02. Business Case for Copilot Adoption

Business Value for Leaders
Responsible AI and Governance

03. Use Cases, Adoption and Readiness

Copilot Use Cases Every Manager Should Know
Organizational Readiness
Manager Playbook: Leading Teams Through AI Adoption
Metrics & Measurements for Execs

04. Implementing the Use of Copilot in the Organization as a Manager

Roadmap, Licensing and Next Steps
Executive Summary and Call to Action
Manager FAQ on Copilot Adoption

Manager Readiness for Microsoft 365 Copilot

Overview

Skills Learned

Articulate what Microsoft 365 Copilot is, its core capabilities, and where it provides the greatest value

Set appropriate expectations around Copilot's strengths (such as speed, synthesis, and creative support) as well as its limitations (including hallucination risks and data dependencies)

Apply organizational policies, data protections, and responsible use guidelines to AI adoption decisions

Identify practical use cases for Copilot across Microsoft 365 applications

Coach your teams on when and how to use Copilot effectively

Lead conversations about AI adoption, workflow changes, and team readiness

Measure and communicate the impact of Copilot adoption to stakeholders

Skills Learned

Articulate what Microsoft 365 Copilot is, its core capabilities, and where it provides the greatest value

Set appropriate expectations around Copilot's strengths (such as speed, synthesis, and creative support) as well as its limitations (including hallucination risks and data dependencies)

Apply organizational policies, data protections, and responsible use guidelines to AI adoption decisions

Identify practical use cases for Copilot across Microsoft 365 applications

Coach your teams on when and how to use Copilot effectively

Lead conversations about AI adoption, workflow changes, and team readiness

Measure and communicate the impact of Copilot adoption to stakeholders

Say Hi to Mike!