This online instructor-led training course covers everything a Teams Administrator must know to plan, deploy, and manage Teams chat, apps, channels, meetings, audio conferencing, live events, and calling. The Teams Administrator understands how to integrate external apps and services.
Overview
Skills Learned
After completing this online training course, students will be able to:
Plan and configure a Microsoft Teams environment
Manage chat, calling, and meetings
Manage a Team
Manage membership in a team
Implement policies for the Teams app
The primary audience for this course is the Teamwork Administrator and those who are looking to better understand how to properly plan, deploy, administer, or secure Teams.
None but we recommend students have:
- Basic understanding of Active Directory and Azure AD
- Basic understanding of mobile device management
01. Introduction to Teams
- Topology of Teams and Licensing
- Planning the Network
- Migrating to Teams
02. Microsoft 365 & Teams Resources
- Users
- Groups
- Teams and Channels
03. Voice
- Voice Basics & Call Flow
- Resource Accounts, Call Queues & Auto Attendants
- Voice Policies
- Emergency Calling & Address
- Devices
04. Teams Client
- Teams Chat
- Meetings, Events, and Audio Conferencing
05. Federation, and Files
- Guests
- Configure a Multi-Tenant Organization (MTO)
- File sharing
06. Teams Best Practices
- Monitoring, Reporting and Troubleshooting
- Troubleshoot Copilot and AI Experiences
- Security
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Plan and configure a Microsoft Teams environment
Manage chat, calling, and meetings
Manage a Team
Manage membership in a team
Implement policies for the Teams app
WHO SHOULD ATTEND
The primary audience for this course is the Teamwork Administrator and those who are looking to better understand how to properly plan, deploy, administer, or secure Teams.
PREREQUISITES
None but we recommend students have:
- Basic understanding of Active Directory and Azure AD
- Basic understanding of mobile device management
COURSE OUTLINE
01. Introduction to Teams
- Topology of Teams and Licensing
- Planning the Network
- Migrating to Teams
02. Microsoft 365 & Teams Resources
- Users
- Groups
- Teams and Channels
03. Voice
- Voice Basics & Call Flow
- Resource Accounts, Call Queues & Auto Attendants
- Voice Policies
- Emergency Calling & Address
- Devices
04. Teams Client
- Teams Chat
- Meetings, Events, and Audio Conferencing
05. Federation, and Files
- Guests
- Configure a Multi-Tenant Organization (MTO)
- File sharing
06. Teams Best Practices
- Monitoring, Reporting and Troubleshooting
- Troubleshoot Copilot and AI Experiences
- Security
