Welcome to the “Communicate Effectively” lesson that teaches viewers how to be skilled communicators. This lesson is the eighth of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. In this lesson, employees will learn that by focusing on context, purpose, structure, brevity, and adaptability, their communications can have a stronger impact.
Overview
COURSE DIFFICULTY
COURSE DURATION
4m
Skills Learned
After completing this online training course, students will be able to:
Understand the principles of effective communication
Build rapport with colleagues and clients
Navigate challenging conversations with confidence
Utilize active listening techniques to enhance understanding
Tailor communication styles to different audiences
New hires, Team leaders, Human resources professionals, Managers, Communication specialists
None
01. Introduction to Effective Communication
02. Building Rapport and Trust
03. Active Listening Skills
04. Handling Difficult Conversations
05. Adapting Communication Styles
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the principles of effective communication
Build rapport with colleagues and clients
Navigate challenging conversations with confidence
Utilize active listening techniques to enhance understanding
Tailor communication styles to different audiences
WHO SHOULD ATTEND
New hires, Team leaders, Human resources professionals, Managers, Communication specialists
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Effective Communication
02. Building Rapport and Trust
03. Active Listening Skills
04. Handling Difficult Conversations
05. Adapting Communication Styles
