Welcome to the “Take on Conflict Productively” lesson that’s designed to help individuals handle conflict productively and compassionately. This lesson is the 10th of 14 in the “Expert Insights: New Hire Success with Meredith Whipple Callahan” course, which gives viewers the fundamentals they need to succeed as new employees—starting with how they show up on the very first day. Learners will walk away from this lesson with the ability to center themselves and strategically handle moments of conflict at work.
Overview
COURSE DIFFICULTY
COURSE DURATION
4m
Skills Learned
After completing this online training course, students will be able to:
Identify the Different Types of Conflict in the Workplace
Employ Effective Communication Strategies to Resolve Disputes
Utilize Conflict Resolution Techniques to Foster a Collaborative Environment
Develop Personal Action Plans for Managing Conflict
New hires, team leaders, managers, HR professionals, conflict resolution specialists
None
01. Understanding Conflict in the Workplace
02. Communication Skills for Conflict Resolution
03. Techniques for Productive Conflict Management
04. Creating a Positive Work Environment Through Conflict Resolution
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Different Types of Conflict in the Workplace
Employ Effective Communication Strategies to Resolve Disputes
Utilize Conflict Resolution Techniques to Foster a Collaborative Environment
Develop Personal Action Plans for Managing Conflict
WHO SHOULD ATTEND
New hires, team leaders, managers, HR professionals, conflict resolution specialists
PREREQUISITES
None
COURSE OUTLINE
01. Understanding Conflict in the Workplace
02. Communication Skills for Conflict Resolution
03. Techniques for Productive Conflict Management
04. Creating a Positive Work Environment Through Conflict Resolution
