Welcome to the lesson “Asking for Opinions vs. Asking for Decisions” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which explains how to interpret body language and words in order to be more successful when selling. This lesson is the twenty-fourth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, learners will understand how to interpret signals in customers and how to best respond to hesitation.
Overview
COURSE DIFFICULTY
COURSE DURATION
9m
Skills Learned
After completing this online training course, students will be able to:
Differentiate between asking for opinions and asking for decisions
Employ effective questioning techniques to drive sales outcomes
Enhance communication skills to build rapport with clients
Develop strategies for navigating client conversations
Increase closing rates through targeted questioning
Sales Professionals, Business Development Representatives, Account Managers, Marketing Executives
Basic Sales Skills, Understanding of Sales Processes
01. Introduction to Professional Selling
02. Importance of Questioning Techniques
03. Distinction Between Opinions and Decisions
04. Strategies for Effective Client Engagement
05. Practical Applications and Role-Playing Exercises
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Differentiate between asking for opinions and asking for decisions
Employ effective questioning techniques to drive sales outcomes
Enhance communication skills to build rapport with clients
Develop strategies for navigating client conversations
Increase closing rates through targeted questioning
WHO SHOULD ATTEND
Sales Professionals, Business Development Representatives, Account Managers, Marketing Executives
PREREQUISITES
Basic Sales Skills, Understanding of Sales Processes
COURSE OUTLINE
01. Introduction to Professional Selling
02. Importance of Questioning Techniques
03. Distinction Between Opinions and Decisions
04. Strategies for Effective Client Engagement
05. Practical Applications and Role-Playing Exercises
