Welcome to the lesson “Be a Partner vs. a Persuader” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which includes a riveting story about how Jim’s attitude of being a partner and collaborator got him out of a tricky situation. This lesson is the nineteenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. This lesson has helpful tips on how to be on the customer’s side instead of their adversary. After watching, you’ll be able to improve the way you connect with customers and quickly build their trust.
Overview
COURSE DIFFICULTY
COURSE DURATION
9m
Skills Learned
After completing this online training course, students will be able to:
Recognize the difference between partnership selling and traditional persuasion
Develop strategies for building long-term relationships with clients
Implement effective communication techniques to enhance client interactions
Analyze customer needs to tailor solutions that foster collaboration
Evaluate the impact of a partner-focused approach on sales outcomes
Sales Professionals, Account Managers, Business Development Representatives, Marketing Executives, Entrepreneurs
None
01. Introduction to Professional Selling
02. Understanding the Partnering Approach
03. Building Customer Relationships
04. Effective Communication Techniques
05. Analyzing Customer Needs and Solutions
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Recognize the difference between partnership selling and traditional persuasion
Develop strategies for building long-term relationships with clients
Implement effective communication techniques to enhance client interactions
Analyze customer needs to tailor solutions that foster collaboration
Evaluate the impact of a partner-focused approach on sales outcomes
WHO SHOULD ATTEND
Sales Professionals, Account Managers, Business Development Representatives, Marketing Executives, Entrepreneurs
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Professional Selling
02. Understanding the Partnering Approach
03. Building Customer Relationships
04. Effective Communication Techniques
05. Analyzing Customer Needs and Solutions
