Welcome to the lesson “Everybody Is in Sales” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that covers how every person in a company is an important contribution to the customer’s experience. This lesson is the eleventh of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will be able to take Jim’s stories and apply them to their own organizations.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify Key Principles of Professional Selling
Develop Effective Communication Skills
Build Strong Customer Relationships
Utilize Persuasion Techniques in Sales
Analyze Customer Needs and Tailor Solutions
Sales Professionals, Marketing Executives, Business Development Managers, Entrepreneurs, Customer Service Representatives
None
01. Introduction to Professional Selling
02. Understanding Customer Psychology
03. Sales Techniques and Strategies
04. Building and Maintaining Customer Relationships
05. Closing the Sale and Follow-Up Techniques
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Key Principles of Professional Selling
Develop Effective Communication Skills
Build Strong Customer Relationships
Utilize Persuasion Techniques in Sales
Analyze Customer Needs and Tailor Solutions
WHO SHOULD ATTEND
Sales Professionals, Marketing Executives, Business Development Managers, Entrepreneurs, Customer Service Representatives
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Professional Selling
02. Understanding Customer Psychology
03. Sales Techniques and Strategies
04. Building and Maintaining Customer Relationships
05. Closing the Sale and Follow-Up Techniques
