Welcome to the lesson “Learn to Read People” in the course “Expert Insights: Professional Selling with Jim Cathcart,” which covers four general types of personalities and how to sell to each of them most effectively. This lesson is the seventeenth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers will have actionable tips to treat people the way THEY want to be treated.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify Key Nonverbal Cues in Communication
Understand Customer Motivations and Needs
Apply Techniques for Building Rapport with Clients
Tailor Sales Approaches Based on Personality Types
Enhance Persuasion Skills in Sales Interactions
Sales Professionals, Business Development Representatives, Marketing Specialists, Customer Relationship Managers, Entrepreneurs
None
01. Introduction to Professional Selling
02. Understanding Human Behavior
03. Techniques for Reading Body Language
04. Building Effective Communication Skills
05. Strategies for Closing Sales Successfully
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Key Nonverbal Cues in Communication
Understand Customer Motivations and Needs
Apply Techniques for Building Rapport with Clients
Tailor Sales Approaches Based on Personality Types
Enhance Persuasion Skills in Sales Interactions
WHO SHOULD ATTEND
Sales Professionals, Business Development Representatives, Marketing Specialists, Customer Relationship Managers, Entrepreneurs
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Professional Selling
02. Understanding Human Behavior
03. Techniques for Reading Body Language
04. Building Effective Communication Skills
05. Strategies for Closing Sales Successfully
