Welcome to the lesson “The Relationship Is Where the Profits Live” in the course “Expert Insights: Professional Selling with Jim Cathcart,” that explains how the personal connection to the customer is what’s truly valuable, not just the single interaction. This lesson is the eighth of 30 lessons in the “Professional Selling with Jim Cathcart” Expert Insights course intended to help anyone become more successful at selling by teaching how to build and maintain trust with customers. After watching, viewers should understand the vital importance of nurturing the customer relationship.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Build Stronger Relationships with Clients
Enhance Communication Skills for Effective Selling
Identify Customer Needs and Tailor Solutions
Develop Strategies for Long-Term Client Engagement
Utilize Relationship Management Tools Effectively
Sales Professionals, Business Development Managers, Account Executives, Marketing Professionals
None
01. Introduction to Professional Selling
02. Understanding Relationship Building
03. Techniques for Effective Communication
04. Needs Assessment and Solution Selling
05. Strategies for Client Retention and Growth
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Build Stronger Relationships with Clients
Enhance Communication Skills for Effective Selling
Identify Customer Needs and Tailor Solutions
Develop Strategies for Long-Term Client Engagement
Utilize Relationship Management Tools Effectively
WHO SHOULD ATTEND
Sales Professionals, Business Development Managers, Account Executives, Marketing Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Professional Selling
02. Understanding Relationship Building
03. Techniques for Effective Communication
04. Needs Assessment and Solution Selling
05. Strategies for Client Retention and Growth
