Welcome to the “Active Listening” video lesson meant to help learners fully engage in conversations with others. This video lesson is part of the “Respect at Work” series, which guides employees to cultivate a respectful and inviting workplace. In this lesson, learners will look at good and bad examples of listening in the workplace and learn some tips for becoming a better active listener.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Benefits of Active Listening
Recognize Good and Bad Examples of Listening in the Workplace
Apply Tips for Becoming a Better Active Listener
Employees, Team Leaders, Managers, Human Resources Professionals
None
01. Introduction to Active Listening
02. Techniques for Effective Listening
03. Overcoming Listening Barriers
04. Practical Exercises and Scenarios
05. Conclusion and Best Practices
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Key Benefits of Active Listening
Recognize Good and Bad Examples of Listening in the Workplace
Apply Tips for Becoming a Better Active Listener
WHO SHOULD ATTEND
Employees, Team Leaders, Managers, Human Resources Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Active Listening
02. Techniques for Effective Listening
03. Overcoming Listening Barriers
04. Practical Exercises and Scenarios
05. Conclusion and Best Practices
