Welcome to the “Responsible Gaming Awareness: Overview” lesson which is designed to educate employees of casinos and gaming industries about what healthy gambling behavior looks like so they can better identify what is problematic. This lesson also touches on problem gambling and what the symptoms include, as well as some resources available for addicts who are seeking recovery. After viewing this lesson, learners should feel more knowledgeable about responsible gambling.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Understand the principles of responsible gaming
Recognize the signs of problem gambling
Identify resources and support systems for individuals in need
Implement responsible gaming practices within their organization
Promote a culture of responsible gaming among colleagues and patrons
Gaming Industry Professionals, Casino Employees, Customer Service Representatives, Compliance Officers, Responsible Gaming Advocates
None
01. Introduction to Responsible Gaming
02. Understanding Problem Gambling
03. Resources and Support Systems
04. Implementing Responsible Gaming Practices
05. Promoting Responsible Gaming Culture
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Understand the principles of responsible gaming
Recognize the signs of problem gambling
Identify resources and support systems for individuals in need
Implement responsible gaming practices within their organization
Promote a culture of responsible gaming among colleagues and patrons
WHO SHOULD ATTEND
Gaming Industry Professionals, Casino Employees, Customer Service Representatives, Compliance Officers, Responsible Gaming Advocates
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Responsible Gaming
02. Understanding Problem Gambling
03. Resources and Support Systems
04. Implementing Responsible Gaming Practices
05. Promoting Responsible Gaming Culture
