Welcome to the Retail Toolkit: How to Be a Better Manager” video lesson intended to give retail managers 10 practical ways they can be a more effective manager. This lesson is part of the “Retail Toolkit,” which instructs managers and employees on some basics of working in retail. In this lesson, viewers will learn what hiring practice is especially effective, the importance of providing employees consistent schedules, how to teach your direct reports by example, and more. Ultimately, after viewing this lesson, managers should be equipped to improve their management style and practices to create a more productive and positive workplace.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Develop Effective Leadership Skills
Implement Best Practices for Team Management
Enhance Customer Service Strategies
Analyze Retail Performance Metrics
Foster a Positive Work Environment
Retail Managers, Team Leaders, Supervisors, Aspiring Retail Professionals
None
01. Introduction to Retail Management
02. Leadership and Team Dynamics
03. Customer Service Excellence
04. Performance Measurement and Improvement
05. Creating a Positive Workplace Culture
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Develop Effective Leadership Skills
Implement Best Practices for Team Management
Enhance Customer Service Strategies
Analyze Retail Performance Metrics
Foster a Positive Work Environment
WHO SHOULD ATTEND
Retail Managers, Team Leaders, Supervisors, Aspiring Retail Professionals
PREREQUISITES
None
COURSE OUTLINE
01. Introduction to Retail Management
02. Leadership and Team Dynamics
03. Customer Service Excellence
04. Performance Measurement and Improvement
05. Creating a Positive Workplace Culture
