Welcome to the eleventh video in the Selling at a Distance series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In this video lesson, we cover the steps you need to complete to efficiently capture key elements of your sales call. This is an important distance selling technique, and one that will help you throughout the entire sales cycle.
Overview
COURSE DIFFICULTY
COURSE DURATION
6m
Skills Learned
After completing this online training course, students will be able to:
Take Comprehensive Notes During Sales Calls
Identify Key Points for Follow-Up Actions
Enhance Communication with Clear Documentation
Utilize Call Notes to Improve Sales Strategies
Sales Professionals, Remote Sales Teams, Customer Service Representatives, Business Development Executives
None
01. Importance of Effective Call Notes
02. Techniques for Taking Notes During Calls
03. Best Practices for Organizing and Reviewing Notes
04. Leveraging Notes for Future Sales Conversations
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Take Comprehensive Notes During Sales Calls
Identify Key Points for Follow-Up Actions
Enhance Communication with Clear Documentation
Utilize Call Notes to Improve Sales Strategies
WHO SHOULD ATTEND
Sales Professionals, Remote Sales Teams, Customer Service Representatives, Business Development Executives
PREREQUISITES
None
COURSE OUTLINE
01. Importance of Effective Call Notes
02. Techniques for Taking Notes During Calls
03. Best Practices for Organizing and Reviewing Notes
04. Leveraging Notes for Future Sales Conversations
