Welcome to the twelfth video in the Selling at a Distance series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In selling, rejection is a part of life. This video lesson will show the importance of not getting discouraged, explain how to deal with rejection, and provide tips to ensure that your sales processes are top notch.
Overview
COURSE DIFFICULTY
COURSE DURATION
8m
Skills Learned
After completing this online training course, students will be able to:
Identify Common Rejection Scenarios
Develop Strategies to Overcome Objections
Enhance Resilience in Sales Conversations
Utilize Techniques for Maintaining Customer Engagement
Sales Professionals, Sales Managers, Customer Service Representatives, Business Development Executives
Basic Sales Techniques, Understanding of Remote Selling Practices
01. Understanding the Psychology of Rejection
02. Strategies for Handling Objections Effectively
03. Building Resilience and Confidence in Sales
04. Techniques for Maintaining Engagement After Rejection
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify Common Rejection Scenarios
Develop Strategies to Overcome Objections
Enhance Resilience in Sales Conversations
Utilize Techniques for Maintaining Customer Engagement
WHO SHOULD ATTEND
Sales Professionals, Sales Managers, Customer Service Representatives, Business Development Executives
PREREQUISITES
Basic Sales Techniques, Understanding of Remote Selling Practices
COURSE OUTLINE
01. Understanding the Psychology of Rejection
02. Strategies for Handling Objections Effectively
03. Building Resilience and Confidence in Sales
04. Techniques for Maintaining Engagement After Rejection