Welcome to the topic of continuous quality improvement (CQI)! This video course, Six Sigma: A Method for Eliminating Defects, provides strategies for reducing variance and eliminating defects to optimize productivity at your organization. This video lesson, Six Sigma: The Five Whys Technique, is the fourth out of six. From this video lesson, viewers will learn what a root cause is, as well as become familiar with the Five Whys technique. In the end, learners will be aware of how to use the Five Whys technique to conduct root cause analysis to find the most basic causes of problems within their organization.
Overview
COURSE DIFFICULTY
COURSE DURATION
7m
Skills Learned
After completing this online training course, students will be able to:
Identify the Root Causes of Problems Using the Five Whys Technique
Apply the Five Whys in Various Real-World Scenarios
Facilitate Effective Problem-Solving Discussions Within Teams
Enhance Their Analytical Skills for Process Improvement
Quality Assurance Professionals, Process Improvement Specialists, Project Managers, Team Leaders, Business Analysts
Basic Understanding of Six Sigma Principles
01. Introduction to Six Sigma and the Five Whys Technique
02. Step-by-Step Process of Implementing the Five Whys
03. Case Studies and Examples of the Five Whys in Action
04. Best Practices for Facilitating the Five Whys Sessions
05. Conclusion and Next Steps in Process Improvement Techniques
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Identify the Root Causes of Problems Using the Five Whys Technique
Apply the Five Whys in Various Real-World Scenarios
Facilitate Effective Problem-Solving Discussions Within Teams
Enhance Their Analytical Skills for Process Improvement
WHO SHOULD ATTEND
Quality Assurance Professionals, Process Improvement Specialists, Project Managers, Team Leaders, Business Analysts
PREREQUISITES
Basic Understanding of Six Sigma Principles
COURSE OUTLINE
01. Introduction to Six Sigma and the Five Whys Technique
02. Step-by-Step Process of Implementing the Five Whys
03. Case Studies and Examples of the Five Whys in Action
04. Best Practices for Facilitating the Five Whys Sessions
05. Conclusion and Next Steps in Process Improvement Techniques
