Welcome to the “How to Get Clear on Expectations” lesson that shows viewers how to make expectations more transparent to others. This lesson is the fifth of 14 in the “Expert Insights: Successful Middle Management with Scott Mautz” course, which provides tips and steps for navigating the working world while managing from the middle. In this experience, learners will be guided through the Good to Great Grid to gain clarity on expectations from employers. And this same grid can be used to carve out expectations from and with others.
Overview
COURSE DIFFICULTY
COURSE DURATION
4m
Skills Learned
After completing this online training course, students will be able to:
Clarify Expectations for Team Performance
Communicate Effectively with Stakeholders
Implement Strategies for Team Accountability
Foster a Positive Work Environment
Middle Managers, Team Leaders, Supervisors, Project Managers
None
01. Understanding the Role of Middle Management
02. Setting Clear Expectations for Teams
03. Techniques for Effective Communication
04. Strategies for Managing Performance
05. Building a Collaborative Team Culture
SKILLS LEARNED
Skills Learned
After completing this online training course, students will be able to:
Clarify Expectations for Team Performance
Communicate Effectively with Stakeholders
Implement Strategies for Team Accountability
Foster a Positive Work Environment
WHO SHOULD ATTEND
Middle Managers, Team Leaders, Supervisors, Project Managers
PREREQUISITES
None
COURSE OUTLINE
01. Understanding the Role of Middle Management
02. Setting Clear Expectations for Teams
03. Techniques for Effective Communication
04. Strategies for Managing Performance
05. Building a Collaborative Team Culture
